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Help for donors
Here you'll find articles to help donors
Donor FAQsFrequently asked questions you may have as a donor
Disable or remove browser extensions and add-onsThis may help if you are experiencing problems making your donation
Changing the date or amount of your recurring (scheduled) donationChange the date or amount of your regular payment to charity
Cancelling a recurring donation (schedule) or direct debitCancel your recurring card payment or Direct Debit for a charity.
Refunding donationsIf you've made a donation via Enthuse and would like to receive a refund, here's how we can help.
Donation Receipts - everything you need to knowLearn all about the receipts that are sent to donors.