If you want to cancel a recurring card payment or Direct Debit you have set up for a charity, you can do this in our platform..
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If you don't have an account, you'll need to contact our Support Team who can action this for you.
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If you do have an Enthuse account, you can cancel this yourself by following the below steps.
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​Sign in to Enthuse
Select Accounts > Schedules in the menu

Find the recurring donation you wish to cancel.

Click the Pencil icon on the same row to open the Further Details pop up window.

Click Cancel Schedule in the pop up window.

Click Yes to confirm that you wish to cancel.