Can I Change the Charity Associated with My Fundraising Page After It Has Been Created?
Once a fundraising page has been created on Enthuse, it is not possible to change the charity that was initially selected. This ensures the seamless processing of donations and charity records.
Donations made to one charity cannot be transferred to another charity.
However, there are alternatives available if you need to support a different charity.
General Rules for Changing the Charity on Enthuse
Charities Cannot Be Changed After Page Creation - Once a fundraising page is set up, the associated charity cannot be modified under standard circumstances. This applies to all fundraising events and general fundraising efforts on Enthuse.
Closing the Page and Setting Up a New Fundraising Page - If you wish to fundraise for a different charity, you can request to close your current fundraising page and set up a new one for your chosen charity.
Note: Any donations made to the original charity cannot be transferred to the new charity.
If No Donations Have Been Made
If your fundraising page has not yet received any donations, you can select a different charity. This can be done by navigating to the link provided in the original email from Enthuse and choosing another charity.
How to Close and Create a New Page
Close the Existing Fundraising Page - See how to close your fundraising page, or contact Enthuse support and request to have your current fundraising page closed due to an incorrect charity selection.
Set Up a New Fundraising Page - Use the appropriate link provided by Enthuse (this link is typically emailed to you) to create a new page. In the new setup, carefully select the intended charity to avoid errors.
Confirm New Page Creation - Once the new page is established, confirm that it aligns with your fundraising goals before sharing it with your network.
Key Considerations for Marathon Fundraisers
For high-profile marathons such as the London Marathon or Bath Marathon, the same rules apply. If you’ve raised money under the wrong charity, the options remain consistent: close the current page and open a new one, or switch charities if no donations have been received.
Summary
While it isn’t possible to change the charity associated with an existing fundraising page, Enthuse offers solutions such as closing the current page and starting a new one, or switching if no donations have yet been made. This streamlined process helps to ensure that users can confidently realign their fundraising efforts when needed.