Mass Participation Events Fundraiser FAQs

Fundraiser FAQs for London Marathon, Great Run Company or Hell & Back

Emma Smith avatar
Written by Emma Smith
Updated this week

This article is for Mass Participation Event Fundraisers on the Enthuse Platform.
London Marathon Events, Great Run Company, Hell & Back

If you're taking part in a Mass Participation Event like the London Marathon, the Great Run Series or Hell and Back, here are the answers to some Frequently Asked Questions.

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How do I edit my mass participation fundraising page?

Log into your Mass Events Fundraising page by finding your fundraising page email in your email Inbox, it will look something like this:

Click the "fundraising page" link

This will log you into your page where you can edit:

  • Your display name, if you're fundraising as a team, you could change this to your Team Name!

  • The page story

  • Profile picture

  • Background photo

  • Fundraising target

Lost the email?
Not to worry, get in touch with our Support Team who will be able to send you a login link


Can I fundraise for multiple charities?

Unfortunately not.
Participants can only fundraise for one charity per fundraising page.


Will I get a notification every time someone donates to my fundraising page?

By default, you'll get an email every time someone donates to your fundraising page, with a link for you to click through and add a public thank you to them that will be visible on your page.
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Click here to find out why thanking your donors is a great way to show your appreciation πŸ™Œ
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If you'd like to disable this, all you need to do is go to Settings > Notifications and untick the notifications you don't want to receive.


Guidance for deferred places and offline donations

Your place being deferred won't interrupt your fundraising at all!

Enthuse has created a functionality that supports deferred events. Fundraisers can represent the funds raised on their fundraising totaliser by using an offline donation capability.

You can do this by logging into your fundraising page and clicking '+ Add an offline donation' - this will then be added to your totaliser to reflect your fundraising efforts.


Does Gift Aid count towards my fundraising target?

Yes, Gift Aid ensures that your donation will go even further by adding 25 per cent on top of every donation and counts towards your fundraising target.

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