This article is for Fundraisers on the Enthuse Platform
Team Pages are a feature on Enthuse that enable groups such as families, friends, or colleagues to work together towards a shared fundraising goal. This guide will provide steps and tips for creating and managing Team Pages.
When registering a team on Enthuse, the individual who initiates the registration automatically becomes the team manager, with full access to edit and manage the team fundraising page.
A team fundraising page also serves as a central hub for tracking and coordinating the collective efforts of individual fundraisers, linking their pages to the team page seamlessly.
These pages also facilitate team and individual visibility within campaigns, ensuring recognition of collective and personal fundraising contributions.
There are two ways to create a team fundraising page on Enthuse.
Creating a team on an Enthuse event page
This is for events or appeals which don't require registration.
For events on our platform which require you to register for a place
Creating a team on an Enthuse event page
This is for events or appeals which don't require registration. In these cases, you can click the Create a Team button on an event or appeal page on our platform.
Once you’ve clicked the button to set up a team fundraiser page, you will be taken through the steps below.
Step 1 - Your Team name
You'll be asked to name your team here.
Step 2 - Your Target.
Here you can chose how much you'd like to fundraise, sometimes the charity will have entered a target for you. When you've entered a target, click Continue.
Step 3 - Team logo
To add a photo, click either Upload image or Upload from facebook.
If you already have a photo and want to replace it, click Replace profile picture.
You can also click "I'll do this later", however statistically speaking, fundraising pages with a team logo raise more!
If you already have a logo and want to replace it, click Replace team logo.
When you're happy with your team logo, click Continue.
Step 4 - Background photo
Sometimes this will already be populated by the charity. You can chose to use the default image, or Upload new image.
When you're happy with your header image, click Continue.
Step 5 - Tell us about your team
Here's where you can title your page and tell your story.
You can even include images, video, and links.
When you're happy, click Continue.
Step 6 - Customise your team page link
In some cases, you'll be asked to customise your page link, you can call this whatever you want.
Don't be surprised if you don't get this option, as some charities prefer a more uniform URL.
Once you're happy with your URL, click Continue
Step 7 - Marketing preferences.
You'll be asked if you're happy to be contacted by the charity. Select your preference then click "Continue"
Step 8 - Spread the word
Congratulations! Your fundraising page is complete.
Here's where you can share your page directly to Facebook and X (formally Twitter), or copy your page URL to send elsewhere.
Here you can either preview your page, or click finish if you're done.
Step 9 - Invite you friends!
Your team has been successfully created. Now send the link to them to get them to join your team! After creation, you can access team tools available on your team's fundraising page to manage team information and monitor progress.
If you encounter any issues with linking or managing the team page, check your email for required confirmation links and ensure the setup process was correctly followed. If problems persist, contact Enthuse support for further assistance.
Creating a team when you're registering for an event
For events on our platform which require you to register for a place, you will be invited to set up the team fundraiser page during registration.
The person who creates the team during registration will automatically become the team manager, ensuring they have control over edits and management for the team fundraising page.
You will be able to take part in some events as part of a team. For event registrations, you can follow the steps below to either create a team or join an existing one.
Click register for the event and start completing your details in the registration form
If you’d like to take part as a team, click ‘create’ to create a new team or ‘find’ to join a team that has already been created.
Create a team. Name the team and then you can add the email addresses of anyone you’d like to invite to the team.
Note: This will not register your friends / family for the event. It will send them an email inviting them to register themselves as part of your team.
Find a team. Search for the name of a team that has already been created.
Please note that each registrant will have their own personal fundraising page which will link to a single team page.
In case of issues with linking personal pages to the team page, ensure you follow all setup steps. Check your inbox (or spam folder) for any confirmation emails and reattempt the linking process if needed.
If you join the incorrect team, you can contact the charity or who will be able to move you into a different team. Alternatively, review the setup process to ensure each step was correctly completed. If issues remain, check email notifications or contact support for further help in reassigning you to the desired team.
Troubleshooting Email Notifications
If you do not receive expected email notifications during the team setup process, consider these steps:
Verify the spelling of your email address during registration.
Check spam or junk folders for messages from Enthuse.
Confirm all setup steps were properly completed, as incomplete registration may interrupt the automated notification system.
Event-Specific Considerations
While Team Pages are generally available, certain events may have restrictions. For example, the event organiser might limit fundraising to individual pages only. Always review the event details or reach out to the event organisers for clarification
Can an Individual Page Be Converted Into a Team Page?
Unfortunately, Enthuse does not support converting an individual fundraising page into a Team Page after its creation. If you already have an individual page, consider:
Using the existing individual page for collective efforts and sharing it with your group to raise funds collaboratively.
Creating a new Team Page if the event permits. Be sure to check event-specific permissions to ensure this option is available before proceeding.