Enthuse Events

Top Tips for your Festive Event Pages

Use this as a guide to make the most of your Events Package and increase your engagement over the festive season!

Written by Ellen Webster
Updated over a week ago

Understanding your Event Key Statistics Totalisers

Key Statistics quickly tell you how your event is performing in terms of registrations and donations

Written by Georgina Oxford
Updated over a week ago

Understanding your Event/Appeal page totaliser

Find out where to see your totaliser and what's included in it, to quickly see how your campaign is going.

Written by Georgina Oxford
Updated over a week ago

What are the Email Components/Parameters and what do they do?

The parameters and components available when designing an email in the Events Platform.

Written by Will Swan-Bell
Updated over a week ago

How to edit virtual journey milestone emails

Some virtual journeys come with a communications pack—here's how to use it with the milestone emails

Written by Georgina Oxford
Updated over a week ago

New Events Navigation

Learn about our new events back office navigation

Written by Will Swan-Bell
Updated over a week ago

New Enthuse Event Types

Learn about our new simplified event types

Written by Will Swan-Bell
Updated over a week ago

Opening or closing an event

Open or close events to allow or stop registrations for your event.

Written by James Bainbridge
Updated over a week ago

Creating a Virtual or Hybrid event

Participants can manually upload activity onto their fundraising pages, integrate with Strava and track their progress on a leaderboard.

Written by Rosie Parkinson
Updated over a week ago

Creating a ticketed event

Create an event where you can purchase multiple tickets in one go.

Written by Rosie Parkinson
Updated over a week ago

Creating a registration event

Create a registration event via the Enthuse Events platform. For in person events and virtual events which don't require Strava.

Written by Will Swan-Bell
Updated over a week ago

Adding fundraising to your event

Turn on fundraising for your event so people registering for your event are invited to set up a fundraiser page.

Written by Will Swan-Bell
Updated over a week ago

Changing the design of your event

Customise the design of your event to provide a fully branded experience for your participants.

Written by James Bainbridge
Updated over a week ago

What Scheduling Options do I have for my Custom Emails?

Scheduling options for post-registration emails in Events

Written by Will Swan-Bell
Updated over a week ago

How does the Fundraising Onboarding Component work?

The mechanism of the Fundraising Onboarding Component in the Email tool within Events.

Written by Will Swan-Bell
Updated over a week ago

How to cancel, refund and void a registration

How to cancel, refund and void orders on the Event Registration platform.

Written by Rosie Parkinson
Updated over a week ago

I can't open my event

Written by Rosie Parkinson
Updated over a week ago

Updating the dates on entry fees

How to change the dates entry fees are available to purchase on an event

Written by Rosie Parkinson
Updated over a week ago

Running a test registration for my event

Written by Rosie Parkinson
Updated over a week ago

Hiding an event or an entry fee from public view

Written by Rosie Parkinson
Updated over a week ago

How do I change event dates?

Updating event dates on the Event Registration platform

Written by Rosie Parkinson
Updated over a week ago

What event type should I use?

When you set up an event, you need to choose an 'Event Type'. This article explains the differences between them.

Written by Georgina Oxford
Updated over a week ago

Entry limits and waiting lists

This article explains how to add entry limits and waiting lists to your event.

Written by Rosie Parkinson
Updated over a week ago

Virtual Journeys

Virtual Journeys can be created on the Enthuse Fundraising & Events platform

Written by Rosie Parkinson
Updated over a week ago

Managing Teams

This article explains the Team functionality available on the Event Registration platform.

Written by Rosie Parkinson
Updated over a week ago

Managing team members

Adding and removing members to/from a team

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Written by Josie de Metz Lydon
Updated over a week ago

Adding entry limits to events and entry fees

This article will explain how to add entry limits to events and entry fees to restrict the number of tickets that can be purchased.

Written by Rosie Parkinson
Updated over a week ago

Adding images to emails on the Events platform

Images can be added to emails using image hosting sites.

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Written by Josie de Metz Lydon
Updated over a week ago

Adding Participants to an Event as a Charity Admin

Registrants can be added to events by charity users through the admin area of the events platform.

Written by Rosie Parkinson
Updated over a week ago

Importing Registrations on the Events Platform

Upload a CSV file including registration data. This will enable you to quickly add participants to your event.

Written by Rosie Parkinson
Updated over a week ago

Deleting registrants from Event registration

Written by Will Swan-Bell
Updated over a week ago

How to add in a sponsor logo/an extra logo onto your registration form

Written by Will Swan-Bell
Updated over a week ago

Sub-events

Creating a sub-event on the Event Registration platform

Written by Rosie Parkinson
Updated over a week ago

Using QR codes as e-tickets for events

Written by Rosie Parkinson
Updated over a week ago

Setting up discount codes

Add discount codes to your event to offer promotions for participants.

Written by James Bainbridge
Updated over a week ago

Adding custom messages to your events

How to add custom messages to your events

Written by Will Swan-Bell
Updated over a week ago

Adding Merchandise to your Event

Allow participants to purchase merchandise through event registration

Written by Will Swan-Bell
Updated over a week ago

Creating waves for your Events

How to add waves into your events to stagger registrants

Written by Will Swan-Bell
Updated over a week ago

I want to add a Donate button to my Event page

This article explains how to add a Donate button to your event page when your fundraiser is linked the Event Registration platform.

Written by Rosie Parkinson
Updated over a week ago

What is Strava? Should I use Strava for my event?

What you need to know about virtual events with Strava

Written by James Bainbridge
Updated over a week ago

Managing Registrations FAQs

Charity users can manage their event registrants on an individual basis under the Manage tab on the Event Registrations platform.

Written by Rosie Parkinson
Updated over a week ago

Can registrants unsubscribe to emails on the Events platform?

Written by Rosie Parkinson
Updated over a week ago

Image sizing for events and fundraising pages

Written by Will Swan-Bell
Updated over a week ago

How long do I have to complete a registration before it times out?

Written by Rosie Parkinson
Updated over a week ago

How do I customise the email receipts?

Written by Will Swan-Bell
Updated over a week ago

How to edit participant details and resend a confirmation email?

Written by Will Swan-Bell
Updated over a week ago

What is Registrant Fee Cover?

This article runs through the Registrant Fee Cover on the Events platform.

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Written by Josie de Metz Lydon
Updated over a week ago

How do I delete an event?

Deleting an event, remove an event, delete event

Written by Will Swan-Bell
Updated over a week ago

How do I handle deferred entries?

Export and import deferred entries

Written by Will Swan-Bell
Updated over a week ago