All Collections
Help for fundraisers
What you will receive when someone donates to your fundraising page
What you will receive when someone donates to your fundraising page

The emails we send to fundraisers when donations are made

Emma Smith avatar
Written by Emma Smith
Updated over a week ago

This article is for Fundraisers on the Enthuse Platform

When you've set up an Enthuse fundraising page, we'll send you an email to let you know when your page has received a donation.

If you're a donor via Enthuse, you'll also receive emails, but they'll look a bit different. Please reach out to us if you have any questions.

Here's what the email we'll send you will look like:

Just so you're aware, charities can allow their donors to give anonymously, and if a donor chooses this, you'll still receive the email but it won't contain their name.

How to turn these emails on/off

If you have an account with Enthuse, you can turn these emails on and off in Settings > Notifications.

If you have any queries, please don't hesitate to reach out to the Support team. We'll be happy to help you.

Did this answer your question?