If you're a donor to a good cause via Enthuse and you choose to pay by Direct Debit, we'll send you confirmation by email.

If you've set up a recurring donation or payment already and you wish to cancel this, please go here.

Here's a rundown of what you can expect to receive:

Confirmation of your recurring donation

This will be sent immediately after you set up your recurring donation

Please note: if you have added a gift to Enthuse, this is additional to the amount shown in this email

Direct Debit Guarantee

This will be sent immediately after you set up your recurring donation. It'll look like either of the below:

Please note: You'll only receive this if you're paying by Direct Debit

Payment receipt

This will be sent after your first payment is taken. This can be up to 3-5 days after your chosen collection date

If you have any queries, please don't hesitate to reach out to the Support team. We'll be happy to help you.

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