This article will explain how to create sub-events and how to create custom emails using custom reports.
Great for more complex event set-ups where you may have different ticketing options depending on the date or region of the event. We also have a wave time article here
Custom emails can be sent to participants based on the sub-event they choose
You can create reports based on each sub-event
Do not work on virtual event types
You can schedule emails using sub-events but you cannot schedule emails using the custom reports
A custom report can only include one filter per report
Creating your event
Make sure you have selected the correct event type (reminder: not virtual)
Click 'Create a new event'
Enter the name of your first sub-event e.g. London bus
Enter the event dates & times
Add the event entry fees e.g. child, adult, early bird etc.
Click Create new event (top right)
Enter the details for the second sub-event
event date & time
Add your entry fees for the event type e.g. adult, early bird etc.
Make sure you select the correct event on the entry fee
Repeat this for all sub-events and entry fees within each sub-event.
Continue the event set up steps. For more support, you can always refer to specific articles on each event type.
Once your event is set-up you can always use the Test button to preview your page.
Example for a General Registration event -
Example for a ticketed event -
Custom reports and custom emails
You can access reports on registrants within each sub-event by clicking Registrations report (top left) or under Advanced > Reports.
To add the reports to an email, click Settings > Emails > Create new email
Add the details to your email
Event (select the relevant sub-event)
Add email content using email parameters on LHS
The email send time can be scheduled
No schedule - send when participant registers
Scheduled - select no. of hours/ days after registration
Specific date - select a specific date
Alternatively, the email can be disabled and then sent using the Send button once ready