This article will explain how to create sub-events and how to create custom emails using custom reports.
Use cases
Great for more complex event set-ups where you may have different ticketing options depending on the date or region of the event. We also have a wave time article here
Custom emails can be sent to participants based on the sub-event they choose
You can create reports based on each sub-event
Limitations
Do not work on virtual event types
You can schedule emails using sub-events but you cannot schedule emails using the custom reports
A custom report can only include one filter per report
Creating your event
Make sure you have selected the correct event type (reminder: not virtual)
Click 'Create a new event'
Enter the name of your first sub-event e.g. London bus
Enter the event dates & times
Click Continue
Add the event entry fees e.g. child, adult, early bird etc.
Click Create new event (top right)
Enter the details for the second sub-event
event date & time
entry limits
age limits
Click Save
Add your entry fees for the event type e.g. adult, early bird etc.
Make sure you select the correct event on the entry fee
Repeat this for all sub-events and entry fees within each sub-event.
Continue the event set up steps. For more support, you can always refer to specific articles on each event type.
Once your event is set-up you can always use the Test button to preview your page.
Example for a General Registration event -
Example for a ticketed event -
Custom reports and custom emails
You can access reports on registrants within each sub-event by clicking Registrations report (top left) or under Advanced > Reports.
To add the reports to an email, click Settings > Emails > Create new email
Add the details to your email
Subject
Event (select the relevant sub-event)
Add email content using email parameters on LHS
The email send time can be scheduled
No schedule - send when participant registers
Scheduled - select no. of hours/ days after registration
Specific date - select a specific date
Alternatively, the email can be disabled and then sent using the Send button once ready
Click Save
