Before launching an event to your supporters we would always recommend running test entries first to make sure you are happy with the supporter journey. We have added a few tips below.
If you are a charity user make sure you use a personal email address, not the email address linked to the charity account as this will cause the order to error.
To complete a full test entry the event will need to be Open and Live. You cannot run a full test registration in 'test' mode. If you are still having trouble opening an event, check -
the event date
the dates on the entry fee under Event setup > Events & Fees > Edit (on entry fee) > Availability.
whether the event and entry has been hidden from public view.
By running a live registration you will be able to see all your enabled email communications. The parameters will be populated with the data from your registration.
If enabled, team and personal fundraising pages will be automatically set up as part of the registration process.
The test registrations will display on the registration report.
If your event has an entry fee, you can always change the fee to £0 whilst testing the registration process or you could apply a discount code instead.
If you want to delete registrations after running a test, click Manage > Edit Registrations > Select participant from list > Click 'Order' > Click 'void order'.
If a fundraising page has been created you can close and delete the page.