Ticketed events are events where multiple tickets can be purchased and a registration is not necessarily required for each ticket.

Perfect for: Concerts, Galas, Quizzes.

  • Log in to Enthuse Events.

  • Click the Create An Event! link at the top.

Event Details

  • Event Name: Enter the name of the event.

  • Event Type: Select Ticket from the dropdown.

  • Date field: Add the event start date and end date.

  • Start & End Time: Add the the start time and finishing time of the event.

  • Teams: Select whether you want to include a team option for the event. There are 4 options to choose from -

    1. Teams switched off - There will be no team component for the event. No participant will be asked to create or join a team.

    2. Teams on, can create/join a team - Participants will have the option to create a team or join a team.

    3. Teams on, must create/join a team - Participants must join or create a team.

    4. Teams on, must join a team only - Participants must join a team. The teams will need to be created in advance under Manage > Teams > Create a team.

  • Address: Enter the address of the event by clicking Add.
    Tip! If this is for a virtual event, you do not require an address and can skip this step.

  • Click Continue.

Create a New Event

  1. Event Name: Enter the name of the event.

  2. Event Date: Enter the event date.

  3. Start Time: Add the the start time of the event.

  4. Entry Limit: If there’s a limit on the number of people who can participate in the event, enter the maximum number in this field. if there is no limit this can be left as 0.

  5. Start Bib Number at: This is an optional field. This is useful if you’re using sub-events and want each sub-event to start at a different number (the default will always be 1).

  6. Gender: This field can be removed.

  7. Minimum Age: Enter a minimum age for the event.
    Note: This can be changed on a ticket level within the event.

  8. Maximum Age: Enter a maximum age for the event.
    Note: This can be changed on a ticket level within the event.

  9. Age On Date: If you want to calculate the age of participants from a different day than the event day, select the date in this field.

  10. Visibility: If you want to hide sections of the event from public view, for example you want to have both public registrations and private registrations for your organisation, select Hidden from the dropdown. This will regenerate a private link for accessing the event page.

  11. Click Save.

Adding an Individual Entry Fee

Individual entry fees are the 'tickets' that individuals can purchase for the event.

To add an individual entry fee, click New Individual Entry Fee.

Details (Tab)

  1. Entry Fee Name: Enter the name for this ticket/registration option.

  2. Event: If you have more than one sub-event, select the sub-event you want to connect the ticket/registration option to.

  3. Entry Form: Select the registration form you want to connect this ticket/registration option to.
    Tip! You can edit the default registration form and create unique registration forms for each ticket/registration option in the settings area.

  4. Logo: Upload an image to display next to this ticket/registration option. This could be your organisation’s logo or an image which will distinguish this option from any others you’re offering in the event.

  5. Entry Fee: Add the fee amount for this ticket/registration option.

  6. Service Fee: Add a service fee amount for this ticket/registration option in addition to the entry fee.

  7. Description: Further details can be added here e.g. Ticket includes a free t-shirt.

  8. Category: If you want to create a ticket/registration option which is only available if another one is selected, you can use the ‘Adult’ and ‘Child’ categories. For example, you might have an event where a child ticket only becomes available if an adult ticket has been added to the basket.
    Note: The ‘Adult’ and ‘Child’ categories only work if you have two or more entry fees.

  9. Visibility: To hide this ticket/registration option from the event page, select Hidden from the dropdown.

Availability (Tab)

  1. Start Sales On: Enter the date when the ticket goes on sale.

  2. Available From: Enter the time when the ticket goes on sale.

  3. End Sales On: Enter the date when the ticket to end.

  4. Available To: Enter the time when the ticket sale ends.

  5. Entry Limit: Enter the entry limit for this particular ticket option.

  6. Minimum Age: Enter a minimum age for the ticket option. This can be used if you are offering separate tickets for children and adults.

  7. Maximum Age: Enter a maximum age for the event if you want them to be different than the settings at the event level.

  8. Password Protect Form: Toggle to password protect this ticket/registration option.

  9. Password: Enter a password if you’ve password protected the ticket/registration option.

Event Branding

Change the background

First, click Theme.

You have three options:

  1. Use a pre uploaded image: Click Select a Pre Uploaded Image. Use the arrows to cycle through the options and click the image to select it.

  2. Use a background colour: Click the Set a background colour field. Select a colour using the colour picker or enter the RGB code.

  3. Upload an image: Click Choose File. Select the image from your computer and click Open.

When you’re finished, click Update.

Change the button colours

  1. Click Theme.

  2. Click the Button colour tab.

  3. Click the colour pickers to change the colours on your buttons.

  4. Click Update.

Upload Image Banner

  1. Click Upload a Banner Image to add an image banner to your event page.

  2. Click Choose File to select an image from your computer. The image must be smaller than 1MB.
    Tip! The best dimensions for a banner image are 733x260px.

  3. Click Update.

Add Pre Text

Pre text is text which appears above the ticket/registration options and below the event banner image. We recommend including information like start time, end time, and distance in this section.

  1. Click Add Pre Text.

  2. Enter the text you want to include. You can use the buttons at the top to format the text.

  3. Click Update.

Add Post Text

Post text is text which appears below the ticket/registration options. To add post text:

  1. Click Add Post Text.

  2. Enter the text you want to include. You can use the buttons at the top to format the text.

  3. Click Update.

  1. Click Add Sponsor Logo.

  2. Click Choose File to select an image from your computer. The image must be smaller than 1MB.

  3. Enter a title for the image in the Title field.

  4. Add a link to the sponsor’s website in the Link field.

  5. Click Continue.

Your Preferences

Manage My Registration

  1. My dashboard - allows donors to access the dashboard an login to their fundraising page.

  2. Registrations - allows donors to edit their registration details after they’ve registered. Note: this will update the registration details in the registration report.

  3. Transfers - allows participants to transfer their place to someone else. Enter a date in Available Until to set a date when transfers will no longer be allowed. Enter a fee amount in the Fee field to set an amount a participant will be charged for transferring their place.

Click Continue.

Next steps

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